Ford Pickup & Delivery at Keller Bros Auto Co in Lititz, PA

Ford Pickup & Delivery
Just tell us when and where you'd like to have your Ford vehicle picked up, home or work, and we'll come get it, service it at the dealership, and return it to you. That's ownership built around you.
We'll pick it up
We'll service it
We'll drop it off
At Keller Bros Auto Co, we make it easy
Owning a Ford gives you access to a host of benefits, including complimentary Ford Pickup & Delivery*. We will pick up your vehicle, service it, then bring it back. Just tell us when and where. For further questions, just ask.
*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
Ford Pickup & Delivery is complimentary
The next time you need service, we will make the round trip for you. No need to drive to or from our dealership*. You can even schedule service right in the FordPass App**.
*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
**FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

Frequently Asked Questions
How often should I get my Ford serviced?
Most Ford vehicles do well with an oil change and multi-point inspection every 5,000 to 7,500 miles, though your owner's manual will have the exact schedule for your model. Our service team at Keller Bros Auto Co can also pull up your vehicle's recommended maintenance schedule if you're not sure what's due.
Do I need to use genuine Ford parts?
We recommend genuine OEM Ford parts for repairs and maintenance since they're built to fit your vehicle exactly and are backed by Ford's own quality standards. Using OEM parts also helps protect your factory warranty. Our parts team can help you find the right part for your Ford.
Can I schedule service online?
Yes, you can schedule a service appointment online anytime through our website, or give our service department a call directly. Choose a date and time that works for you and let us know what your Ford needs, and we'll take care of the rest.
Do you offer loaner vehicles or a shuttle service?
We offer a courtesy shuttle to help you get where you need to go while we service your vehicle, and loaner vehicles may be available depending on the type of service and availability. Ask our service advisors when you schedule your appointment so we can arrange the option that works best for you.
What if my vehicle is still under warranty?
If your Ford is still under factory warranty, bring it to our service department and our factory-trained technicians will handle any covered repairs using genuine Ford parts. We'll walk you through what's covered before any work begins, so there are no surprises.
How long does a typical service appointment take?
Routine maintenance like an oil change or tire rotation usually takes about an hour, while more involved repairs can take longer depending on parts and diagnostics. Your service advisor will give you a time estimate when you check in, and we'll keep you updated if anything changes.
